Description
You will be joining Azira, a global Consumer Insights platform, helping marketing and operational leaders improve their effectiveness with actionable intelligence to drive business results. Its mission is to create a more relevant world where brands are empowered to reach and build relationships with their consumers.
We are looking for an experienced Account Manager to manage the end to end execution of direct and programmatic media buys from pre-sales education and strategic recommendations to post-campaign insights. The team is fast-paced, client focused, and performance oriented.
A Day in the Life
- Own onboarding, retention, up-selling, and ongoing success for our customers.
- Work to deepen the adoption and integration of our data products and deliver best practices to increase retention.
- Collaborate with the sales, operations, marketing, and product teams to effectively develop solutions that surpass client expectations.
- Develop comprehensive media plans tailored to specific audience demographics, ad placements and campaign objectives.
- Assist in day-to-day client relationships and all phases of the campaign life cycle, inclusive of brand strategy, kick-off calls, tag + asset collection, creative development, and performance reporting.
- Provide best-in-class customer service to cultivate relationships to maximize client satisfaction, retention, and growth.
- Work with our Finance team to ensure campaigns are properly invoiced each month and work with clients to receive timely payments.
- Become an expert on our products and services to provide the best-in-class service in the industry.
What You Bring to the Role
- Bachelor’s degree in marketing or related.
- Minimum 3+ years in Digital Media, with a focus on Sales Support, Account Management, and/or Client Services.
- Directly-sold and programmatic advertising experience, with a proven record of successful client retention and business growth.
- Experience in presenting complex data in understandable ways to address customer business questions.
- Ability to prioritize multiple tasks, manage deadlines efficiently, and be highly organized.
- Strong verbal and written communication skills with the ability to deliver well-positioned presentations.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with CRM software is a plus (Hubspot, Salesforce).
