Description
In your role as a Business Development Manager for Caesarstone covering Indiana and NW Ohio, your responsibilities will be centered around driving revenue growth and fostering strong relationships with key customers. You'll need to demonstrate a keen interest in boosting sales, a personal drive for success, and a commitment to achieving your goals, all while maintaining a strong focus on delivering exceptional customer service.
OVERVIEW
- Act as the intermediary between the company and various stakeholders such as stone fabricators, architects and designers, kitchen and bath retailers, builders, general contractors, and stone suppliers within your designated territory.
- Drive revenue growth and foster strong relationships with key customers. Demonstrate a keen interest in boosting sales and a personal drive for success.
- Commit to achieving goals while maintaining a focus on exceptional customer service.
- Develop effective customer account plans, manage existing accounts, and identify new business prospects.
- Utilize sales and business development expertise to represent a brand renowned for industry excellence.
Account Management:
- Manage and nurture existing accounts for long-term, mutually beneficial partnerships.
- Understand each customer's unique needs, preferences, and project requirements.
- Provide tailored solutions based on customer insights.
Communication and Reporting:
- Maintain open communication with your Sales Manager.
- Provide regular input on all account activity, including status and call reports.
- Utilize CRM for customer tracking, maintaining, analyzing, and managing customer requirements.
Customer Relationship Development:
- Maintain existing customer relationships and develop new ones.
- Network to grow market share through customer visits and product knowledge presentation sessions.
- Develop and execute comprehensive customer/sales plans for business growth.
Business Development:
- Prospect, identify, and pursue new sales opportunities in the premium countertop market.
- Conduct market research to identify potential customers and maintain a robust pipeline of qualified leads.
Sales Strategy:
- Develop and implement effective sales strategies to achieve revenue targets.
- Collaborate with the sales team and management to align strategies with overall company goals.
Product Expertise:
- Become an expert on the premium countertop product range.
- Articulate product value propositions persuasively to customers.
Negotiation and Closing:
- Skillfully negotiate contracts, pricing, and terms with customers.
- Effectively close sales deals to meet and exceed quarterly and annual targets.
Market Insights and Reporting:
- Stay updated on industry trends, competitor activities, and market dynamics.
- Utilize knowledge to refine sales strategies and capitalize on emerging opportunities.
- Maintain accurate customer relationship records in CRM and present performance metrics to the management team.
Other:
- Collaborate with Order Fulfillment team and Operations and logistics for high-level customer service.
- Attend industry events, trade shows, and membership associations to maintain product and industry knowledge.
- Networking and building a strong network within the industry can open doors to new opportunities and partnerships.
WORKING CONDITIONS:
- The role involves 75% local travel (company car) to engage with existing and potential customers.
- Schedule flexibility is essential, including occasional weekends and overnight trips for customer meetings or events.
- Proficiency in using desktop computers and peripherals, necessitating manual dexterity.
- Physical ability to lift objects weighing up to 50 lbs may be required.
WHAT WE OFFER:
- Base salary range between $82k - $87k, plus bonus / commission opportunity based on customer growth
- Company car and fuel card (outside sales position).
- Internal ongoing educational/training opportunities, coaching and mentorship
- Comprehensive benefit package which includes: medical, dental and vision insurance, employer-paid basic life insurance, AD&D and short-term disability, plus insurances such as short-term Disability and Long-Term Disability, Voluntary Accident, and Critical Illness
- An Employee Assistance Program for you or your dependents
- Generous PTO and paid holidays
- 401(k) Retirement plan (with employer match)
