POSITION SUMMARY
Under the supervision of the National Territory Manager (NTM), the Territory Sales Manager (TSM) is responsible for all aspects of managing the Customers within in their territory. This includes but is not limited to developing new business relationships, the management and growth of existing Customer accounts, and development of new Customers. The Territory Sales Manager ensures that The ICEE Company is always represented in a professional and courteous manner. The Customer experience and Service are always capitalized at ICEE, and we have a commitment to the success of not only our customers but also our partners and our peers.
REQUIREMENTS AND RESPONSIBILITIES
- Responsible for driving the business to achieve the sales goals for Product sales, Service revenue, and Equipment sales to ensure the budgeted profit plan is achieved.
- Responsible for driving sales growth to achieve goals for all brands and products.
- Responsible for maintaining and enhancing the integrity and strength of all brands.
- Responsible for the proactive finding and development of new business opportunities.
- Responsible for all aspects of account management for new and existing accounts, including Customer relations, account growth/volume, billing issues, complaints, and receivables.
- Responsible for the development of marketing strategies and promotions with Customers to maximize sales and bring value to our customers.
- Manages the execution of promotions with regional and national Customers.
- Oversees and maintains a high level of Customer Service to existing customers.
- Produces and publishes weekly updates on new business and promotions.
- Maintains an organized and professional working environment throughout the territory managed by the TSM.
- Performs other duties as assigned by the National Territory Manager.
COMPETENCIES
- Demonstrated leadership and organization skills
- Proven record of success in developing and maintaining customer relations, interpersonal relationships, and team relations.
- Excellent organization and time management skills.
- Strategic thinking and planning
- Ability to prioritize own workload
- Must be self-starter and be able to accomplish tasks in a timely manner
- Excellent oral and written communication and presentation skills
- Capable with all aspects of Microsoft Office (Word, Excel, PowerPoint).
- Ability to analyze opportunities and develop creative solutions to meet Customer needs and drive sales growth
EDUCATION AND EXPERIENCE
- Bachelor’s degree preferred
- Prior sales management experience in the beverage industry would be advantageous
- Valid driver’s license with an excellent driving record
TRAVEL REQUIREMENTS
Travel will be required within the territory to perform the role. The amount of travel will depend on seasonality and opportunities that are being worked at any particular time. Incumbent should expect to be on the road 4 days week however overnight stays would be less than 25% of total travel.
This role will require the flexibility to work some nights and weekends and some overnight and weekend travel to Trade Shows, Meetings, and other events.
EEO STATEMENT
The ICEE Company is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.
