Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.5 billion as of December 31, 2024. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 450+ locations and has approximately 7,700 employees in North America.
Job Purpose
As a member of the Central Ordering Team, the Inside Sales Representative will assist outside sales to drive incremental revenue growth, improve overall sales productivity, and generate new account penetration through the initiation of the sales cycle. As a member of the sales team the Inside Sales Representative is responsible for building and managing sales as well as establishing account presence and building trust with all customers looking to order from HERC.
The Inside Sales Representative is a critical position in the success of the Region’s continued growth in account base and revenue generation. The Inside Sales Representative is accountable for all facets of the business to include reservation close ratio, revenue growth, and customer
What you will do...
- Take incoming sales call and provide industry leading customer service.
- Maintain and manage customer contact lists to include future follow up to grow revenue.
- Meet call and close ratio goals as set by the Manager of Central Ordering.
- Ability to work individually in a fast paced environment
- Uses consistent business processes to achieve desired results
- Develop and maintain customer relationships.
- Work with outside sales force to gain new customers.
- Work with outside sales force to maintain and grow existing customers.
- Execute specific sales initiatives as they are developed.
- Monday thru Friday. Must be able to work an 8-hour shift between 6 a.m. and 6 p.m.
Requirements
- College degree in business administration, marketing or related field preferred
- A minimum of 1-3 years of sales experience with a focus on customer service.
- Inbound telephone sales experience preferred.
- Self-Starter
- Results oriented, with demonstrated customer service skills.
- Sales and negotiation skills
- Customer service resolution practices
Skills
- Computer skills
- Excellent communications skills, both verbal and written
- Telephone communication
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
